Vision-2020: “To emerge as leading and Credible Certification body serves globally by 2020.” Mission: “To establish as credible and Leading Global Certification body providing Certification & Training Services which add value to governance i.e. Business, Government & Society.” Principles for inspiring confidence include. 1. Transparency 2. Impartiality (Neutral) 3. Responsibility 4. Competency 5. Openness 6. Confidentiality 7. Customer Focus 8. Responsiveness to complaints